Some answers to NROC’s Patient Satisfaction Survey question,
“Do you have any comments or suggestions to assist us in improving our service to patients?”

I believe you did exceptionally well in serving needs of patients, especially with the coronavirus.


I was totally satisfied with how I was received by every member of the staff that was involved with my treatment and cannot think of anything that would have made my treatment any better than it was.


Staff is great. Made visiting here a pleasure.


I had excellent care by everyone. I would recommend your facility and everyone in it to anyone.


None—everyone was very nice and caring, and polite to all, assisted in all ways.


My experience was great!


Therapists were all very kind, compassionate and a smiling face in the morning. They are a special kind of person.


None toward improvement. The staff were very kind and very helpful.


You have a friendly and knowledgeable staff. They care and know how to put us at ease. Please keep up the good work.


From first trip to NROC, Everyone great! But most of all smiling and so kind and helpful.


In our experience over a six day period you all have been “perfection” in professionalism, kindness and thoughtfulness. There were lots of smiles and gentle spirits.


I am very pleased with the excellent care I received. All your staff are very friendly and supportive.


You are the best.


Received incredible care, any concerns I might have had, disappeared. Superb attention to the comfort of the patient (me!)


The whole staff was uplifting, informative, patient and kind.


No, service was timely and efficient.